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Shipping & Returns

Exchange Policy
If you would like to return an item which you purchased to receive store credit, please request a Returns Merchandise Authorization (RMA) number within 5 days of receiving your order.  Email with your order number in the subject line. We will email you a confirmation of Return request and issue a return number. You may return an item within 5 days from the date of receipt for a merchandise CREDIT valid on or (less shipping costs). Please note all one of a kind, custom or sale pieces will be final sale

All returned items must be in the original condition and packaging and sent via UPS or certified US mail to:

Lauren Sigman Collection

341 North Pennsylvania Ave

Winter Park, Fl 32789



We are happy to size rings for a fee or make any adjustments to your jewelry if needed. Just contact us for a quote and instructions on sending your piece back to our offices. E-mail with the subject line: Repair

Sales Tax
All orders shipped within the state of Florida will incur a 7.0% sales tax charge. 

Interested in designing your own custom piece? 

E-mail us at to get started with your custom work project. We're happy to start from scratch or use any loose stones you may have.

We will ship your order via USPS or Fed Ex. We make every effort to ship your order within 3 days of receiving it. However, many of our items are made to order and some pieces can take up to 4 weeks to ship. We will let you know when your order is placed when shipping will occur. If you have questions about the lead time of any specific pieces, or need something right away, please send an email to

Payment Types
We accept all major Credit Cards through PayPal, Apple Pay and Amazon Pay.